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    Your Business Has Employees? Here's the Insurance You're Legally Required to Have

    KKeryl Kelonye
    •
    Mar 19
    •
    Business Insurance
    Education

    Studio Ghibli aesthetic banner with a Kenyan employer and employees in a warm office, highlighting WIBA, SHIF, and NSSF compliance

    You hired your first employee last year. Maybe two. Maybe ten.

    You sorted their salary. Set up M-Pesa payroll. Even gave them a decent workspace.

    But here's what most Kenyan business owners forget — or don't know:

    The moment you have employees, certain types of insurance are not optional. They're the law.

    And the penalties for non-compliance? They're not gentle.

    This guide breaks down exactly what insurance your business legally needs, what's recommended but optional, and what happens if you ignore the rules.


    Table of Contents

    • The Big One: WIBA (Work Injury Benefits Act)
      • What WIBA Covers
      • How Most Businesses Handle It
    • What Happens If You Don't Have WIBA?
    • SHIF (Social Health Insurance Fund) Contributions
      • Penalties for Non-Compliance
    • NSSF (National Social Security Fund)
    • Group Medical Insurance: Required or Not?
      • Why Smart Employers Provide It Anyway
    • General Liability Insurance
    • Professional Indemnity Insurance
    • The Full Compliance Checklist
    • The Cost of Getting It Wrong
    • How to Get Compliant (Step by Step)
    • Final Word: Compliance Isn't Just About Avoiding Fines
      • 🟢 What This Means for You

    The Big One: WIBA (Work Injury Benefits Act)

    Let's start with the one that catches most small business owners off guard.

    The Work Injury Benefits Act (WIBA), 2007 requires every employer in Kenya — yes, even the one with just one employee — to compensate workers for:

    • ✔️ Injuries sustained at work
    • ✔️ Diseases contracted due to work
    • ✔️ Death arising from employment

    This isn't optional. It's not a "nice to have." It's a legal obligation from day one.

    What WIBA Covers

    SituationWhat's Required
    Temporary disabilityPay at least 50% of earnings during recovery
    Permanent disabilityLump sum based on degree of disability (up to KSh 5.8M+)
    DeathMinimum compensation to dependants (up to KSh 5.8M+)
    Medical expensesCover reasonable medical costs related to the injury

    How Most Businesses Handle It

    You buy a WIBA insurance policy from a licensed insurer. The insurer takes on the financial risk if an employee is injured or killed at work.

    Premiums depend on:

    • Number of employees
    • Nature of work (construction is riskier than office work)
    • Annual payroll

    For a small office-based business with 5 employees, expect to pay KSh 10,000-30,000/year for WIBA cover.

    For more details on workers' compensation policies, see our workers' compensation insurance page.


    What Happens If You Don't Have WIBA?

    This is where it gets serious.

    Under the WIBA Act:

    • ❌ You can be fined up to KSh 100,000
    • ❌ You can face imprisonment of up to 3 months
    • ❌ You become personally liable for all compensation costs
    • ❌ Your business can be shut down by a labour inspector

    A construction worker falls from scaffolding. No WIBA policy. The employer now owes millions in compensation — out of pocket. Plus a criminal charge. This happens in Kenya. Regularly.

    Don't be that employer.


    SHIF (Social Health Insurance Fund) Contributions

    Under the Social Health Authority Act, 2023, both employers and employees must contribute to SHIF.

    Here's how it works:

    • Employees contribute 2.75% of their gross salary
    • Employers are responsible for deducting and remitting contributions
    • Failure to remit is an offence

    This replaced the old NHIF system. And while SHIF isn't "insurance" in the traditional sense, your obligation as an employer to deduct and remit is legally binding.

    Penalties for Non-Compliance

    • Late remittance: Interest penalties
    • Failure to register employees: Fines and potential prosecution
    • Consistent non-compliance: Business licence issues

    kenya-shif-nssf-contributions

    NSSF (National Social Security Fund)

    Under the NSSF Act, 2013, employers must register with NSSF and contribute on behalf of employees.

    Current contributions:

    • Employee: 6% of pensionable pay (up to a cap)
    • Employer: Matching 6% contribution

    This is a retirement savings scheme, not insurance. But the legal requirement to contribute is just as binding as WIBA.

    Non-compliance penalties include fines, interest on arrears, and potential prosecution.


    kenya-nssf-contributions-employers

    Group Medical Insurance: Required or Not?

    Here's where it gets nuanced.

    Group medical insurance is not legally mandated in Kenya. There's no law that says "you must buy private medical cover for your employees."

    However:

    • Many collective bargaining agreements (CBAs) require it
    • Some industry regulators expect it
    • The Employment Act requires employers to provide a "safe and healthy working environment" — which courts have sometimes interpreted broadly
    • Large employers are practically expected to provide it

    Why Smart Employers Provide It Anyway

    • Attracts and retains talent (especially in competitive sectors)
    • Reduces absenteeism — employees who can see a doctor don't sit at home hoping it goes away
    • Demonstrates compliance culture
    • Costs less than you think for small groups

    Even a basic group medical plan for 5-10 employees can start from KSh 15,000-25,000 per person per year, depending on the insurer and benefit limits.

    Explore your options on our group insurance solutions page.


    group-medical-insurance-kenya

    General Liability Insurance

    Not strictly required by law for all businesses, but practically essential — and required in many contexts:

    • ✔️ Required for government contracts and tenders
    • ✔️ Required by many landlords for commercial leases
    • ✔️ Required for some professional licences
    • ✔️ Protects you if a customer or visitor is injured on your premises

    If someone slips on your office floor and breaks their wrist, general liability covers the medical bills and potential lawsuit. Without it? That's coming out of your pocket.

    Learn more about general liability insurance and when your business needs it.


    Professional Indemnity Insurance

    If your business provides professional services or advice — accounting, legal, consulting, medical, engineering, architecture — professional indemnity insurance may be required by your professional body or regulator.

    This covers claims of:

    • Negligence
    • Errors and omissions
    • Bad advice that causes financial loss

    Check with your industry regulator. Many will not renew your practising licence without proof of PI cover.


    The Full Compliance Checklist

    Here's your at-a-glance list:

    Insurance/ContributionLegally Required?Who Needs It?
    WIBA✔️ YesEvery employer, from 1 employee
    SHIF contributions✔️ YesEvery employer
    NSSF contributions✔️ YesEvery employer
    Group medicalDepends on CBA/sectorRecommended for all
    General liabilityRequired for some sectors/contractsAll businesses with premises
    Professional indemnityRequired by some regulatorsService professionals

    The Cost of Getting It Wrong

    Let's be clear about what non-compliance actually looks like:

    • Employee injured, no WIBA: You pay all medical costs + compensation + fine + possible jail time
    • SHIF not remitted: Penalties accumulate monthly + employees lose access to SHA benefits
    • NSSF not remitted: Fines + interest + damaged business reputation
    • No liability cover: One lawsuit can bankrupt a small business

    The irony is this: the businesses that skip insurance to "save money" are the ones that get wiped out when something goes wrong. Compliance is cheaper than crisis.


    insurance-compliance-checklist-kenya

    How to Get Compliant (Step by Step)

    If you're reading this and realising you have gaps, here's what to do:

    1. Register with SHIF and NSSF — if you haven't already, do it this week
    2. Get a WIBA policy — contact any licensed general insurer. It's straightforward
    3. Review your CBA — if your employees are covered by one, check what insurance is required
    4. Consider group medical — even a basic plan shows employees you're serious
    5. Get general liability — especially if you have a physical premises or do contract work
    6. Check professional indemnity — if your regulator requires it, don't delay

    Final Word: Compliance Isn't Just About Avoiding Fines

    Yes, the penalties are real. Fines. Prosecution. Personal liability.

    But beyond that — compliance protects your people. Your employees trusted you with their livelihood. The least you can do is make sure they're covered when things go wrong.

    It also protects your business. One uninsured incident can undo years of hard work.

    Get covered. Stay covered. It's the cost of being a responsible employer in Kenya.


    🟢 What This Means for You

    If you have even one employee, WIBA is legally required. SHIF and NSSF contributions must be deducted and remitted. Group medical is strongly recommended.

    Start with the legal requirements. Then build from there. Your employees — and your business — will be better for it.

    Ready to Get Started?

    Get personalized advice and quotes tailored to your needs. No pressure, just honest guidance.

    👉 Or start a chat with our assistant now.


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