Keryl Insurance
Expert Guide

Insurance Claims Adjuster Guide Kenya - Working with Adjusters

Guide to working effectively with insurance claims adjusters. Understand their role, how to communicate, and what to expect during the process.

Working with Claims Adjusters: Your Guide to Effective Communication

Claims adjusters investigate and evaluate insurance claims to determine coverage and settlement amounts. Understanding their role helps you work with them effectively.

Professional Relationship: Maintain courteous communication
Provide Documentation: Give complete, accurate information
Ask Questions: Understand their findings and reasoning
Keep Records: Document all interactions and agreements

Protect Your Interests

Remember that adjusters work for the insurance company, not for you. Be helpful and honest, but don't admit fault or agree to quick settlements without careful consideration.

If you're not satisfied with the adjuster's assessment, you have the right to request a second opinion or hire your own public adjuster.

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